Trust & Safety
How to Verify a Seller's Reputation Before Buying
A seller's history on Kaubaplats tells you a lot about how safe a transaction is likely to be. Before you commit to a purchase, a few minutes of checking can save you from a bad experience.
What to check on a seller's profile
- Feedback ratings. Look at both the overall score and the number of completed transactions — a high rating from only two or three trades is less reliable than one built on dozens.
- Account age. Brand-new accounts aren't automatically suspicious, but combined with other red flags they're worth extra caution.
- Written reviews. Read a sample of comments, not just the star rating. Look for mentions of communication quality, accurate item descriptions, and on-time delivery.
- Listing consistency. Genuine sellers usually have several related listings with consistent photos and pricing that matches the market.
Questions worth asking before you pay
Don't hesitate to ask for extra photos, a short video, or additional details about the item's condition and history. A trustworthy seller will respond clearly and promptly.
When reputation isn't enough
Even a well-reviewed seller can have an off day, and new sellers deserve a fair chance too. For any purchase where the amount matters to you, use RahaKaitse escrow — it protects you regardless of how established the seller is, because your payment is only released after you confirm the item matches what was promised.